B+
OUTDOOR®

CONTACT

info@bplusfurniture.com.vn

Frequently Asked Questions
Customer Support

Frequently Asked Questions

Q.Where can I see the products in person?

You can come visit and experience our products in one of our factories at:

B+ Factory 25/6A Nhi Binh 2 street, Nhi Binh ward, Hoc Mon district, HCM city, Vietnam.

Please confirm your trip prior through our hotline 0988089534 (call/zalo/viber) to be better served.

Q.Can I customize materials?

You can definitely customize materials and colors, levels of stiffness of cushions and dimensions. Please be noted that each design has a dimension limit to ensure its structure. You will be advised to customize within this limit.

Q.How to order?

You can send your quotation/order request to following email: Info@bplusfurniture.com.vn or contact us via hotline 0988089534 (Vietnamese) – 0931100377 (English).

Our sales staff will contact you to confirm.

Production time 15-20 working days, depending on the order and workload at specific time. You will be informed of the exact delivery time in the quotation.

Q.Warranty policies

B+ Furniture warrants all products against manufacturing defects: 02 years for products designed, developed and manufactured by B+ Furniture; 01 year for products manufactured by B+ Furniture, used in public areas.

Our warranty does not cover: materials/equipment/accessories provided by clients; normal and natural wear and tear; products found to be defective after the warranty period; products damaged due to disaster; misuse or abuse; products modified without B+ Furniture authorization.